Refund Policy

Refund Policy

Last Updated: August 2026

At Paikary Bazaar, we aim to provide quality products and a reliable B2B shopping experience. This Refund Policy explains the circumstances under which refunds may be provided for orders placed through our website or application.

1. Eligibility for Refund

A refund may be considered in the following situations:

  1. Order cancellation is successfully approved before dispatch.
  2. The product received is damaged or defective.
  3. The wrong product or quantity was delivered.
  4. An approved return cannot be replaced due to product unavailability.
  5. Paikary Bazaar cancels an order after receiving payment.
  6. Any other situation specifically approved by Paikary Bazaar.

2. Refund Request

For damaged, defective, incorrect, or missing products, customers should contact Paikary Bazaar within 48 hours of delivery.

Customers may be required to provide:

  1. Order number
  2. Invoice/order details
  3. Clear photographs of the product
  4. Unboxing video, where applicable
  5. Photographs of the packaging and shipping label
  6. Other information required to verify the claim

Refunds will be processed only after the claim has been reviewed and approved.

3. Refund for Cancelled Orders

If a prepaid order is cancelled successfully before processing or dispatch, the eligible amount will be refunded through the original payment method or another suitable method.

Once an order has been processed, packed, or dispatched, cancellation may no longer be possible.

4. Refund for Damaged or Defective Products

If a product is confirmed to be damaged or defective and a replacement is not possible, Paikary Bazaar may provide a refund for the affected product.

The refund amount will depend on the approved claim and applicable order terms.

5. Shipping Charges

Shipping charges may be non-refundable unless the return or refund is caused by:

  1. Wrong product being supplied by Paikary Bazaar
  2. Damaged product received
  3. Defective product received
  4. Other issues attributable to Paikary Bazaar

For other approved returns or cancellations, applicable shipping charges may be deducted from the refundable amount.

6. Refund Processing Time

Once a refund has been approved, it will generally be initiated within a reasonable processing period.

The time taken for the amount to appear in the customer's account depends on the payment gateway, bank, card issuer, or financial institution and may vary.

7. Payment Gateway Charges

Where applicable, payment gateway, transaction, or processing charges may not be refundable if they have already been charged by the payment service provider.

8. Non-Refundable Situations

Refunds may not be provided for:

  1. Products damaged after delivery due to customer handling.
  2. Products that have been used, washed, altered, or modified.
  3. Products returned without prior approval.
  4. Products returned after the applicable return period.
  5. Incorrect product selection or ordering by the customer, unless approved by Paikary Bazaar.
  6. Products that do not meet the applicable return conditions.
  7. Clearance, customized, or special-order products where the applicable terms specify that they are non-refundable.

9. Bulk & B2B Orders

For wholesale and bulk orders, refund requests will be reviewed based on the order quantity, nature of the issue, product condition, and applicable order terms.

Partial refunds may be applicable where only a portion of a bulk order is affected.

10. Refund Method

Approved refunds will normally be issued to the original payment method used for the transaction.

In certain circumstances, Paikary Bazaar may provide an alternative refund method after communicating with the customer.

11. Contact Us

For refund-related queries or requests, customers can contact Paikary Bazaar through the official contact details available on our website.

Paikary Bazaar

B2B Readymate Garments

Website: www.paikarybazaar.com